Record number :
2404189
Title of article :
The level of job conflicts and its management styles from the viewpoint of Iranian nursesconflicts and its management styles from the viewpoint of Iranian nurses
Author/Authors :
Ardalan، Farasat نويسنده School of Nursing and Midwifery, Kurdistan University of Medical Sciences, Sanandaj, Iran. Ardalan, Farasat , Valiee، Rojyar نويسنده Gods Hospital, Kurdistan University of Medical Sciences, Sanandaj, Iran. Valiee, Rojyar , Valiee، Sina نويسنده Assistant Professor, Department of Medical-Surgical Nursing, School of Nursing and Midwifery, Kurdistan University of Medical Sciences, Sanandaj, Iran ,
Issue Information :
فصلنامه با شماره پیاپی 0 سال 2017
Pages :
8
From page :
44
To page :
51
Abstract :

Background & Aim: Job conflict can impact different aspects of work and quality of the presented services. The present study was carried out to determine the level of job conflict and its management styles among the employed nurses.

Methods & Materials: This descriptive cross-sectional study was carried out on 423 employed nurses in different units of the educational hospitals of Kurdistan University of Medical Sciences, Sanandaj, Iran. Data collecting tools were three questionnaires including demographic information, DuBrin Job Conflict questionnaire and Putnam and Wilsonʹs conflict management styles which were completed as self-reporting. The obtained data were analyzed using SPSS (version 16) by descriptive statistics, Chi- square, ANOVA and Spearman correlation tests.

Results: The results showed that 77.8% of the participants experienced moderate workplace conflicts and 16.5% of them had high conflicts. Nurses were using management styles of controlling conflict (4.1±1.07), avoiding conflict (3.78±0.85) and resolving conflict (2.27±0.82) respectively.

Conclusion: The nurses and nursing managers should identify the effective factors on job conflict and decrease its level in workplace. It is necessary that nurses would become familiar with different management styles of conflict to handle it in the right way.
Journal title :
Nursing Practice Today
Serial Year :
2017
Link To Document :
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